Shipping policy
Order Processing
- All orders are processed and dispatched within 36 hours of receiving your order (excluding weekends and public holidays).
- Once your order has been shipped, you will receive a confirmation email with tracking information (where available).
Shipping
- We currently ship across Spain and selected European countries.
- Delivery times vary depending on your location and the courier service.
- Orders are carefully packed to ensure your products arrive in excellent condition.
Free Shipping
We offer FREE Shipping on orders over €100. Any applicable shipping charges will be calculated and displayed at checkout.
Delivery Delays
While we strive to meet our delivery estimates, delays may occasionally occur due to weather conditions, public holidays, or courier-related issues. We appreciate your patience and understanding.
Incorrect Address
Please ensure your shipping address is accurate before completing your purchase. Raja Di Hatti is not responsible for delays or additional charges resulting from incorrect or incomplete addresses provided by the customer.
Questions?
If you have any questions about your order or shipping, please contact our customer support team. We're always happy to help.